August 28, 2024
Karan Patel on how service blueprinting helps building Jiva’s relationship with Indonesian micro-collectors and farmers
Being the Senior Service Designer, Karan Patel intends to discover how Jiva can deliver the best experiences for its users, be it from Jiva or other people. So many charts and journeys are created and innovated to serve the users. In this case, service blueprinting is the way to go. In this article taken from the latest #WorkWonders episode, Karan talks with Nea Ningtyas & Bintang Lestada, our Sr. Content Specialists about his experiences as Jiva’s Senior Service Designer in Indonesia and the process of his job.
July 22, 2024
Nilesh Gaurav on making low-tech e-commerce platform accessible for rural Indonesian users
As a Lead Product Manager, Nilesh Gaurav knows the in and out of Jiva’s platform. But sometimes you might be wondering, what does Jiva’s product actually do? And how does it work with users who live in rural areas? In this article taken from the latest #WorkWonders episode, Nilesh talks with Nea Ningtyas & Bintang Lestada, our Sr. Content Specialists about his role as Lead Product Manager and the challenges that he faced in his career in Jiva, be it socially or logistically.
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May 30, 2024
Beyond interviews: Reflections from researching our rural users
Fathia Ramadina has been in user research for years prior to joining Jiva - but there are things about rural users so distinct that uncovers rich layers of enlightening insights on doing research. In this blog post, she reflects on how she found that after doing many research projects and hundreds of interviews with Sahabat Jiva, a meaningful rural user research goes beyond techniques.
May 3, 2024
Alief Anindra on leveraging tech to transform the finance function
Alief Anindra holds a critical position in Jiva’s finance team, but you might not be familiar with his job title. In this article, taken from one of our #WorkWonders episode, Alief tells Nea Ningtyas (Sr. Content Specialist) about his role as a Finance Transformation Lead. Read through to discover more about how, in this role, Alief initiates projects to transform the finance functions.
April 18, 2024
Dinda Setiawan on rural design research challenges and improving ways to do it
Close to a year into the job, Dinda Setiawan, Jiva’s newest addition to the design research team, got acquainted with unique challenges in researching our rural users. When asked if her new journey has led to discovering the number of effective ways to improve our research process, Dinda said yes — the number is infinity.
August 9, 2023
On the endless loop of learning to serve farmers, with Henri
Henri, our star Agronomist who was involved in piloting Jiva’s services in South Sulawesi, recalls some old dreams he said goodbye to, the challenges of giving advisory services to farmers with decades of experience practicing generational framing tradition, and the reward of learning on the job.
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