500 million smallholder
farmers
grow 70% of our food, but are some of the poorest people on earth… We are changing that.
150,000
1M
8K
700k
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Andini
“Jaya Toko Tani” owner from Gowa, South Sulawesi
Sugito
Sahabat Jiva from Ponorogo, East Java
Syahri
Farmer from Madiun, East Java
Read Our Stories
October 25, 2024
Nur Aina on managing customer concerns with specific solutions & multilingual supports for farmers in rural areas
What do Customer Experience do in order to make sure their customers’ complains are heard and their needs met? And what would one do when communication itself becomes the issue of delivering these concerns? In this article taken from the latest #WorkWonders episode, Aina talks with Bintang Lestada, our Sr. Content Specialist about her role as Customer Experience Lead.
August 28, 2024
Karan Patel on how service blueprinting helps building Jiva’s relationship with Indonesian micro-collectors and farmers
Being the Senior Service Designer, Karan Patel intends to discover how Jiva can deliver the best experiences for its users, be it from Jiva or other people. So many charts and journeys are created and innovated to serve the users. In this case, service blueprinting is the way to go. In this article taken from the latest #WorkWonders episode, Karan talks with Nea Ningtyas & Bintang Lestada, our Sr. Content Specialists about his experiences as Jiva’s Senior Service Designer in Indonesia and the process of his job.
July 22, 2024
Nilesh Gaurav on making low-tech e-commerce platform accessible for rural Indonesian users
As a Lead Product Manager, Nilesh Gaurav knows the in and out of Jiva’s platform. But sometimes you might be wondering, what does Jiva’s product actually do? And how does it work with users who live in rural areas? In this article taken from the latest #WorkWonders episode, Nilesh talks with Nea Ningtyas & Bintang Lestada, our Sr. Content Specialists about his role as Lead Product Manager and the challenges that he faced in his career in Jiva, be it socially or logistically.
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